Infants
A child between the ages of three days old until their second birthday is considered a lap child and does not need to pay for a seat. Customers traveling with lap children can book are required to call 1-800-JETBLUE (538-2583) after booking their flight to provide JetBlue with the name and birth date of the lap child. For more information on traveling with an infant please click here.

Special needs
JetBlue will not refuse transportation to anyone on the basis of a disability. An individual with a disability is defined as any individual who has a physical or mental impairment that on a permanent or temporary basis, substantially limits one or more major life activities. Examples include, but are not limited to: hearing or speech impaired, visually impaired, mentally challenged, and non-ambulatory. If you need to make a special service request due to a disability, please contact a JetBlue crewmember at 1-800-JETBLUE (538-2583). For more information, please click here.

International travelers
For travel requirements including baggage, documentation and U.S. Customs information, please click here. To book travel to Europe on Lufthansa, click here. To book travel to Ireland on Aer Lingus, click here.

JetPaws™ Pet Program
As part of the JetPaws™ Pet Program, JetBlue gladly accepts small cats and dogs in the aircraft cabin on both domestic and international flights (no other animals are allowed). There is a non-refundable pet fee of $100 each way. To book your pet, please call 1-800-JETBLUE (538-2583). For a complete list of requirements for traveling with a pet, please click here. If you are traveling with a certified service animal or emotional support animal, please click here.